Sungrow is currently listed as an SQ-approved brand. Notably - you are not compensated for the out of pocket cost of the initial testing. If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If you have problems with your Sungrow inverter, your first port of call is the original installer. The list of eligible Sungrow inverter models can be found here. However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. Sungrow generally offers a standard product warranty period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking. In March 2020, Sungrow announced they had shipped a firmware update that has fixed the flaws. In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. Sungrow Hybrid Inverter Cybersecurity Flaw ![]() ![]() Sungrow's inverter range also includes hybrid models available in the SH series. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.ĭepending on their requirements, customers can choose from a pretty solid range of solutions, including single-phase and three-phase inverters in the SG series. Sungrow has been present in the Australian solar inverter market since 2012. Walking the clean energy talk, Sungrow has also committed to sourcing 100% renewable electricity for its operations by 2028. Just to give a sense at how rapidly the firm's manufacturing capacity has grown in just the last couple of years, 154GW of capacity had been deployed by the end of 2020. The company says more than 269 GW of Sungrow inverter capacity had been installed worldwide as of June 2022. Sungrow Power Supply Co Ltd is a Chinese company that was established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.
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